In a prior blog, I discussed the ever increasing and complex challenges we face in our industry, which, Dr. Ronald Heifetz notes, require advanced methods of adaptive leadership to solve. Heifetz offers six principles for leaders dealing with adaptive challenges, and the first two of those are now discussed in more detail:
Get on the Balcony.
Athletes in fast moving team sports concentrate on their assignments and can easily get caught up in the frenzy of the game. But some have an uncanny ability to pay attention to everything happening on the field of play. Whether it was Joe Montana seeing a missed defensive assignment to throw a touchdown pass, or Magic Johnson blindly throwing the ball wh...